BYPPO - Privacy Policy

The Only App That Pays to Eat

Byppo Technologies, LLC

Version Date: January 3, 2023

This Privacy Policy governs your use of the website, web-app, and mobile applications operated or owned by Byppo Technologies, LLC (“Byppo“, “Us” or “We” and the “Website” respectively).

This Privacy Policy applies to all personal information collected by us on Byppo applications, and any other websites or mobile applications that link to Byppo applications and related websites, as well as any written, electronic, and oral communications (collectively, the “Services” ). We may collect personal Information to help you place and receive orders and to improve Byppo’s operations and capacities.

This Privacy Policy (together with the Terms of Use and any other documents referred to on it) sets out the basis on which any personal data that we collect from you (“You“) while using the Byppo services or that you provide us, which will be processed by us.

By accepting the Terms of Use and using the Byppo applications and Services, you also accept the terms of the Privacy Policy.

This Privacy Policy may be updated by us from time to time for any reason; each version will apply to information collected while it was in place. You are advised to review this Privacy Policy regularly for any changes.

In this Privacy Policy, anything that appears in a masculine form shall also mean the feminine form and vice versa.

What information does Byppo obtain?

You may provide your Personal Information to us when you use our Services, search within or place orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include:

User Profile – We collect profile information associated with your Customer account. This includes information such as name, email address, delivery address, phone number, and any other information you enter into our application or website.
Order Details – When you place an order through our Services we collect information related to that order. This may include information such as items purchased, special instructions, tips, date and time of order, and subtotal.
Payment Information – Payment information collected such as bank name and payment method.
Surveys – From time-to-time, we invite our customers and users to participate in surveys or contests. When a customer or a user participates, we may request certain Personal Information, such as name, location, and email address.
Device Information --- We may automatically collect through our Services certain information from your device, including, but not limited to, the type of mobile device you use, your unique mobile device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Website.
Usage Details --- Details of your usage of the Website including, for example, traffic data, weblogs, browser usage, cookies and other communication data.
Technical Information – We collect technical information associated with your activity on our Site and may include information related to your browser and operating system, IP address (the Internet address of your computer) , unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer our Services.
Site Usage Information – We collect information to better understand customer traffic patterns and application usage. This may include the webpage that you were visiting before accessing our application, the pages or features of our Site or mobile application that you browsed to inform us which part of our Site, app and Services you visit and how much time you spend there. This information is used to analyze and improve our Site and to provide our customers with a better user experience.
Site Preferences – We collect information about your preferences to make your use of the Site more productive through the use of cookies.

Location Information: Byppo collects location data to enable order tracking and to enhance marketing even when the app is in the background, closed or not in use. When you use the Services, we may collect and store general location information (such as IP address). If you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect, but not store the precise location of your device when the Byppo app, web-app, or website is running in the foreground or background of your device. This information may be used to help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose whether to nable the location tracking feature through the settings on your device or Platform or when prompted by the Byppo mobile application. If you choose to disable the location feature, the Byppo application will not receive precise location information from your device, which may compromise the accuracy of deliveries in some situations, and Byppo's ability to confirm check-ins

Publicly Available Sources and Third Parties: We may collect or receive Personal Information about you from publicly available sources, social network providers, marketing partners, and/or third parties. This may include:

Social Network Information – We may receive information about you from other services. For example, we receive certain information from Facebook when you use their service to log in to Byppo.
Demographic Information – This characteristic information could include information such as income, marital status, spending habits, and other information pertaining to customers.

All information provided by you or collected by us is stored on our secure servers.

The transmission of information via the internet is not completely secure. Although we will take reasonable commercial effort to protect your personal data, we cannot guarantee the complete security of your data transmitted to the Website and therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorized access.

How will we use the Personal Information?

We may use the information we collect or receive about you for various purposes.

To Provide You With the Services: We use your information to provide you the Services. For example, we use credit card information to complete a transaction or an address to allow the delivery person to fulfill your delivery. If the applicable information is to be provided or Service is to be performed by a third party, then we will disclose the applicable Personal Information to the third party providing the information or performing applicable Services. Your information may be available or provided to third-party service providers that are contractually obligated to protect your information as disclosed in this Policy.

To Maintain, Improve, and Personalize the Services: We use your information for our everyday business operations such as auditing, administration of the Services, forum management, fulfillment, and analytics. Your information may also be used to improve the content and/or functionality of the Services. We also use your information to personalize your experience. For example, we may personalize the content and features you see when visiting our Services. In addition, we may personalize advertisements, marketing communications, and recommendations to make them more tailored to your interests

To Communicate with You: We use your information to communicate with you. For example, we may send you text messages or other notifications about the status of your orders and deliveries. We may also contact you with promotional offerings or other communications that may be of interest to you.

In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of the Services. If you send text messages to a Byppo delivery person, we may use a third-party service provider to track and analyze these text messages. We track these text messages for fraud prevention, to ensure appropriate charging of fees, to enforce our Terms and Conditions, and for quality and training purposes. As part of this process, Byppo and its service provider will receive in real time and store data about your text message, including the date and time of the text message, your phone number, and the content of the text message. You will not be able to opt out of transactional text messages between you and Byppo delivery personnel.

To Enforce Compliance with Our Terms and Conditions and Policies: When you access or use our Services, you are bound to our Terms and Conditions and this Policy. To ensure you comply with them, we process your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process your Personal Information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third parties and business partners.

For Our Business Purposes: We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.

Do third parties see and/or have access to Personal Information?

We will share Personal Information with third parties only in the ways that are described in this Privacy Policy.

We may disclose Personal Information subject to the following provisions:

as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Privacy Policy. We are engaged with third parties which provide us with certain services. We may share your information with these third parties, but only to the extent necessary for the Purpose.
the location data of customers and delivery personnel are shared for the sole purpose of connecting delivery personnel to delivery orders and to predict delivery times.
if Byppo involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Data Retention Policy, Managing Your Information

We will retain your data for as long as you use the Website and for a reasonable time thereafter. These purposes typically include business or legal reasons. You may ask to delete such information at any time as broadly described below.

Rights to Access and Control the Personal Information

We provide many choices about the collection, usage and sharing of the Personal Information, such as deleting or correcting the Personal Information. You may control and manage the Personal Information that we have about you.

You are entitled to ask us to:

Withdraw your consent – You may, at any time, withdraw your consent and no longer permit us to use and keep Your Personal Information. By doing so, your experience of the Website may be affected and you may not be able to use some of the services that we offer.
Delete Data – You can ask us to erase or delete all or some of the Personal Information (e.g., if it is no longer necessary to provide you with the Services).
Change or Correct Data – You can ask us to edit some of the Personal Information. You can also ask us to change, update or fix Your Personal Information in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Personal Information – You can ask us to stop using all or some of its Personal Information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if the Personal Information is inaccurate or unlawfully held). Further, you have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is processed on the basis our legitimate interests; this also applies to any profiling based on this processing. If you object, we will no longer process your Personal Information in the future unless we can prove compelling grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise, or defend legal claims.
Right to Access and/or Take Your Data – You can ask us for a copy of Personal Information and can ask for a copy of Personal Information you provided in machine-readable form.

In order to exercise any of your foregoing rights, you can contact us at the e-mail address provided in the “Contact Us” section below. You acknowledge that by asking us to refrain from storing or processing the Personal Information or by performing any of the foregoing actions on its own, You may be prevented from using all or part of the Services and You hereby waive any claim or demand You might have against us in this matter.

Children

We do not use the Website to knowingly solicit data from or market to children under the age of 16. By using the Site and approving the Terms of Use and this Privacy Policy, you also approve that you understand that the services provided through the Site are not intended for children under the age of 16 and addressed solely to a natural person who is at least 16 years old. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@byppo.com. We will delete such information from our files within a reasonable time.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Lawful Bases for Processing

We have lawful bases to collect, use and share your Personal Information. You have choices with respect to our use of your Personal Information.

We will only collect and process Your Personal Information where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the Services that you have requested)) and “legitimate interests”.

Where we rely on your consent to process certain Personal Information, You have the right to withdraw or decline its consent at any time and where we rely on legitimate interests, we have the right to object. If you have any questions about the lawful bases upon which we collect and use Personal Information, please contact us through the Contact Info.

If you have any questions regarding your privacy while using the Website, or have questions about our practices, please contact us via email at support@byppo.com (the “Contact Info“).